ABCmouse.com Review

As a home educating mom, I am always searching for the highest quality educational programming for my three young children. In my experience, this has not been the easiest feat because many of the programs that I thought would be educational were actually entertainment only and weren’t suitable for our classroom.

ABCmouse.com is a fantastic find for parents or caregivers of pre-school and younger elementary age children. I have a 3 and 4 year old in preschool and a 5 year old in kindergarten and all three are really enjoying different components of ABCmouse.com. I really appreciate the design of the program which allows “free learning” in the Classroom setting or “set learning” in the Lesson Path. For example, if I have a particular area of learning such as reading that I want to target for that day, I am able to set up a Lesson Path that my children will follow when they sign in for that days lessons. This is a great feature but I have also found the Classroom setting very comprehensive and typically allow my children to choose the areas that they are interested in learning about for that particular day. There are over 350 activities in six levels so that is a lot of exploration for early learners.

The Classroom setting has lots of fun learning activities including puzzles, math, reading, arts and colors, music, the “world around us”, a library and games. They can even visit a farm or the zoo and this was a huge hit with all three of my children. I enjoyed the exploration component in these two virtual areas and the animation is superb. My three year old has had virtually no exposure to computers yet so I started him in the ToddlerTime area which gave him a confidence boost as he was able to learn how to use the computer mouse and play the activities just like his older siblings. I also like that the program tracks the child’s progress so that you know how many learning activities have been completed. ABCmouse.com allows for several children to play (up to 3 children per family on a family account) and you can create the character that most resembles them which my children loved making and it was fun for me to see their version of “self.” My five year old son especially enjoyed receiving tickets for completing a learning task that he could use to “buy” virtual prizes. It wasn’t even the fact that he was able to use these tickets to “buy” something but rather it boosted his self confidence significantly when he earned a ticket from accomplishing the task.

I like that ABCmouse.com is subscription based because that means there are no pop up’s or advertisements and I know that my children cannot link to any other sites that I have not approved.

You are invited to visit the ABCmouse.com website to get an in depth look at the entire program and even watch a video tutorial. In my opinion, this is by far the best online program that I have used for my early learners. I even noticed that there are free Winter Printables so I continue to discover new fun things every day that I can use in our classroom.

Visit their site to purchase an annual subscription or to learn more. For a limited time you can get two months free with an annual subscription and add up to three children for the price of one!

Stay Connected with ABCmouse.com on Facebook.

*I was not financially compensated for this post. I received a sample of the product for review purposes. The opinions are completely my own based on my experience.*

Comments

  1. Amy says

    I dont see any improvement on my child math skills with this site. I prefer to use time4learning even though there animation is pretty ugly.

  2. Katrina says

    We tried ABCmouse.com and my 6 year old daughter didn’t like it at all. So, we cancelled it the same day. However, they continued to bill us without notification. I called them to complain and they refused to refund us all of our money. Based on the operators response this is a common complaint for them and they ‘never’ refund people their money. These people are rip off artists and I would never recommend them. Beware. And do not give them your credit card number.

    • Ann says

      I had the same experience. Stay away from abcmouse.com. Very dishonest website. Even when you cancel your free trial period they continue billing you and refuse to refund any money. Very poor customer service that keeps lying over and over again. How can we trust them with our kids?

      In addition, what is your family’s view on spending “virtual money” on a site like this? I look for educational and fun when considering a website for my kids. I do not need a website turning them into “avid consumers” from age 2.

    • Connie Singleton says

      I am currently having the same billing issue with ABC mouse. I realize this original post is old but I want to warn people they are still charging after cancellation (in 2013). I canceled my membership 1-2 weeks early during the trial because my son couldn’t use a mouse very well. They continued to bill me for 2 months. So far they only credited me 1 month. Customer service is hard to contact.

    • says

      I also fell into the free trial with ABCmouse.com. My daughter who is also 6yrs old didn’t like it at all. I did a comparison with the free startfall.com and my I daughter enjoyed startfall more. So, I looked for contact on their web site to cancelled and they don’t have one available?????? very interesting. Customer service is a very difficult department to contact. My card expired, and they continue to bill my account with out my consent. I send an email and I was disappointed with the response. I finally located a contact number and called them to complain and they refused to refund all of my money. Both operators including the highest so called manager behaved in unfriendly manner after requesting assistance with a refund. They have no good customer service etiquette. I strongly agree with Ann and Connie, these people are rip off and I would never recommend them!!! Stay away its not a site to trust.
      use STARFALL.COM its free and a really good educational program. Also consult with you child’s teacher and they will know some nice sites to use for free.

      • Melissa Dixon says

        Same billing problems. I started with the 7.95 month and ended up with the 59.95 which I have never even seen advertised. I couldn’t sign on with the desktop, but we did manage to get on with a IPAD. The program was too young for my daughter so I called to cancel. I was informed I got the most expensive one and there is no refund. It took 3 months to get back to me and that was only after I reported them to the BBB. Tina was the girls name and all she did was yell at me. If you look on the site for a number and don’t find one. Here it is: 1-800-633-3331.

  3. says

    I love this product! We have just had it for a short time, but my very voracious 5 year old is eating it up. Her older brother homeschools on the laptop, and she is excited to have school of her own like Big Brother. I like how it has a “path” so that the kids have to learn all of one level before they can go to the next. She loves the pets, clothes, taking pictures, rearranging her house, earning tickets, and all of the wonderful games that are built in. I really enjoy the fact that the graphics and the sound are great!

  4. says

    I field terrible with this program I did only the avatar and the alphabet letter A but when I try to use more letter and the alphabet the program was stock the Basic Program you can’t see it We was wait and wait for hours to see the next letter or basic program and I am done. We used the program just only one day the others days was terrible because we can’t do nothing

  5. Fania says

    This is a scam. I tried this program and realized that my son did not like and cancelled the same day. These people did not honor the 30 day free trial and refuse to give me my money back. STAY AWAY!

  6. Ann says

    Stay away from abcmouse.com. Very dishonest website. Even when you cancel your free trial period they continue billing you and refuse to refund any money. Very poor customer service that keeps lying over and over again. How can we trust them with our kids?

    In addition, what is your family’s view on spending “virtual money” on a site like this? I look for educational and fun when considering a website for my kids. I do not need a website turning them into “avid consumers” from age 2.

  7. Monique says

    I have had the same negative experience with ABCMouse. Please be aware that if you try to cancel you must arrow through five different pages before you actually cancel. That alone is fishy. They make it impossible to speak to a person, and they say they dont list their number because of all the “solicitations” they receive. Garbage. If you can afford to have all you commercials on children channels, then you can afford some actual customer service. The sad thing is, is the site itself was alright, and I may have used it in the future when my son could use it better. But I will never deal with these people again. I read on another review that when you sign up you also agree to arbitration, so you cant even get a lawyer to fight these crooks. Im sorry but that how I truly feel about them. Buyer please beware.

  8. Niria says

    I suspected the same as above which is why i researched a bit after i read their “terms and conditions”. Also, not a word on what they called…”non discounted rate” so i e-mailed them and 6 days later no response on their “non discounted rate”. I’m afraid of a $150.00 cancellation fee and/or a bad experience in trying to cancel. Therefore, sadly for this reason i will not be signing in my daughter and will continue with old fashion books, paints, pencils and real fieldtrips. Not a bad trade after all. Thank you all for taking the time to help others through your posts. :)

  9. Chelsea says

    I want to thank you all sincerely for these comments! I just received an email to get ABC mouse at a discounted rate and have decided against it. Thank you for warning parents like me who think they are doing something good for their children, but are getting scammed instead. I am so sorry that happened to all of you!

  10. says

    I really get irritated when they advertise ABCmouse.com and when u enroll and make payment arrangements….. At the time my daughter is excited, we get a big fat message after we payed stating Not Applicable With Ipad. So now im back stepping and having to get a refund. My daughter is advanced on Ipads, more than a key board and desk top computer… Upsetting

    • Melissa Dixon says

      Did you ever get a refund? They refuse to give me one. I have not seen anything about a cancellation fee of 150.00. They switched the 7.95 plan I started with.

  11. Arlene says

    I have had a subscription for almost a year, and while it is a decent addition to my child’s education, I have had big problems with the learning program they offer. I notice that the ABC Mouse preset lessons on their “Learning Path” are ALWAYS the same types of lessons. Coloring, Jigsaw Puzzle, and occasionally a book or game. I have to make my own customized lessons for my child (which are sight words, more books, math, etc.) so that he may be able to get more variety from the program. When I have informed their Customer Service Dept., they say it’s because that is the what they have “designed” the program, because they believe that repetition will help the child learn, as they put it, “basic principles”, and that I may customize my own lesson plans for him. I keep telling them that I have paid a subscription fee for THEM to set up the lessons (instead of me), and that they need to look at the technical set up to ensure that there is more variety offered. So far, it has been the same, with no change. I will be probably not resubscribe when the current subscription runs out soon.

  12. Rachael says

    I need to ask, how do you cancel the subscription? I got a free trial (I honestly only signed up to get a 1,000 swagbucks), but after realizing that apparently I need to call someone to cancel the subscription, what’s this about? How do I cancel the subscription?

    • Rachael says

      Never mind figured it out lol. But it is bogus that they charge you even though they said that the first month was free, that makes no sense. Has anyone tried reporting the bogus site for taking money like that?

  13. T. G. says

    ABCmouse.com is a very slick operator. I didn’t recall it being a recurring membership upon signing up initially in 2012, (I was billed $99 for a 2-year period special offer). After all, this program is designed for Kindergarten at its highest level.

    This morning, I woke up to the second $99 charge billed to my Paypal account.
    I guess they expect my daughter to be using their site while she’s in the 2nd grade.

    The site actually fell out of favor with me a while ago because it seemed to only attract my daughter to the puzzles section. I think they need to get rid of the puzzles so the kids can focus more on reading and math.

    I would suggest Reading Eggs. More emphasis is placed on what will actually be tested on in school. And they don’t require any payment information for the 2-week trial period.

    In any event, I created a dispute with Paypal the same day. I called both Age of Learning and Paypal. I left a voicemail with Age of Learning. I even went back into my ABC mouse account, which (prior to today) I thought would’ve expired and prevented me access, and went thru the cancellation process only to learn that they would be keeping any funds billed to me to the date allowing me further access to the site until May 19, 2016. No way was I going to stand for this. The least they could’ve done after 2 years was to send me an email in advance notifying me that my subscription would be restarted if I didn’t cancel by a certain date. That would’ve been acceptable.

    Long story short…I got my $99 refunded to me the same day working with Paypal. I’m sure anyone would be able to do the same with a credit card company.

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